Posting the National Human Trafficking Resource Center Hotline


The National Human Trafficking Resource Center Hotline 1-888-373-7888

Human trafficking is a clandestine crime that thrives on secrecy and on the social and physical isolation of its victims. As a result, identifying victims, traffickers, and their networks is extremely challenging. One significant tool for bringing human trafficking into the open is the National Human Trafficking Resource Center Hotline. The Hotline connects callers to resources, including: law enforcement, services, and information about the crime of human trafficking.

The National Human Trafficking Resource Center Hotline 1-888-373-7888

The National Human Trafficking Resource Center (NHTRC) is an invaluable resource in the fight against human trafficking. It is a centralized venue for reporting tops, obtaining general information, and most importantly, for linking victims with assistance. In addition, the NHTRC provides a consistent, national means of tracking the number and types of calls, which can inform policy makers, law enforcement, and victim service organizations about the trends in human trafficking and how networks in the United States operate. The NHTRC is:

  • Able to provide an immediate response to urgent calls by connecting callers to service providers or to law enforcement;

  • Staffed by live call specialists 24/7 with translation services available in 170 languages;

  • Operated by a non-profit organization that is funded by the U.S. Department of Health and Human

    Services; and

  • Toll free and can be confidential and anonymous- providing a critical service to those who wish to provide tips but may be reluctant to contact law enforcement directly.

Effective Posting of the NHTRC Hotline

Human trafficking locations and venues may differ from state to state, however, there are some common venues where trafficking readily occurs across the country. Based on these patterns, Polaris recommends posting the Hotline in the following areas in an effort to target:

  • Victims in transit: truck stops, bus stations, train stations, airports, and rest stops;
  • Customers and victims “at work”: hotels or motels, strip clubs, bars, farms; and
  • Community members routinely working for the public: hospitals, police stations, and shelters.

Impact of Posting the NHTRC Hotline

For victims, the public posting of the hotline is critical. Victims may not have access to the internet or to other forms of community based outreach and awareness programs. For community members, a call to the Hotline to request general information often generates future tips and a better understanding of the red flag indicators of human trafficking. Finally, the high visibility and awareness of the Hotline increases the chances that human trafficking will be reported, victims will be rescued, and traffickers will be prosecuted.

Current Policy on Posting the NHTRC Hotline

Twenty-two states have passed legislation requiring the Hotline be posted in specified establishments throughout the state. Texas was the first state pass a mandatory Hotline posting law. The law requires all establishments with a liquor license and lodging establishments cited for nuisance violations to post the Hotline. More than 35,000 establishments in Texas post the Hotline. Texas consistently ranks the highest in call volume to the Hotline. Other states that require or encourage the NHTRC hotline to be posted are: Arkansas, Hawaii, Louisiana, Maryland, Montana, Nebraska, Pennsylvania, and Virginia.

The Uniform Law Commission included provisions for posting of the national hotline or state hotline in the Uniform Law on the Prevention of and Remedies for Human Trafficking adopted in July of 2013.

On the Federal level, Congress passed legislation that requires information regarding legal rights for visa holders be distributed to everyone who obtains a work or employment based visa. Information about the Hotline is included in the Department of State’s “Know Your Rights” brochure.

Suggested Language for Hotline Posting Legislation

While no state law is perfect and there is no uniform model that fits every state, the language below is a good example of what to consider when working on this issue in your state. Please contact Polaris ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) if you would like assistance implementing these statutory provisions in your state.

(A) Every [targeted establishment, including any of the following: massage parlor, spa, or any similar establishment that does or does not require a license; any establishment that receives a liquor license; every strip club and other sexually-oriented business; restaurant; airport; train station; bus station; highway truck stop; highway rest stop; hospital, HMO, and urgent care center; farm [over a certain size]; high school; and job recruitment center] shall post in a conspicuous place near the entrance of the business or where such posters and notices are customarily posted, a poster of no smaller than 81⁄2 by 11 inches in size that states the following:

“If you or someone you know is being forced to engage in any activity and cannot leave – whether it is commercial sex, housework, farm work, or any other activity–call the National Human Trafficking Resource Center Hotline at 1-888-373-7888 to access help and services.

  • Victims of human trafficking are protected under U.S. and [State] law.
  • The Hotline is:
    • Available 24 hours a day, 7 days a week
    • Toll-free
    • Operated by a non-profit, non-governmental organization
    • Anonymous & Confidential
    • Accessible in 170 languages
    • Able to provide help, referral to services, training, and general information.”

(B) The poster referred to in paragraph (A) shall be printed in English, Spanish, and any other languages mandated by the Voting Rights Act in the county where the poster will be posted.
(C) The licensing authority shall provide each establishment with notice of this section and with the required poster upon licensing and shall place the poster described in subdivision (A) on its public website for mandated establishments to print as needed.

For additional information or assistance please contact Polaris at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

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Client Quotes

"Thanks to Polaris Project, I have a job, a home, and many friends that help me when I need it. I am making a life of my own."


- Survivor of Labor Trafficking & Client of Polaris