Hotline Statistics

The NHTRC collects various types of information on hotline calls for the purposes of data tracking. These statistics can be useful in demonstrating awareness of human trafficking, hotline call volume, and the presence of human trafficking or particular trafficking trends occurring in a given state or region.


Statistical Reports

These reports break down hotline call data based on the type of call or request, the caller’s demographics, the type of trafficking referenced on the call, and several additional data points.

These reports are provided as a courtesy by the NHTRC for informational and training purposes and are not meant for publication. If you are interested in reproducing a report or its contents for the purposes stated above, we request that you include the following statement: “The data displayed in this report was generated based on limited criteria from calls received by the National Human Trafficking Resource Center (NHTRC) hotline. This is not a comprehensive report on the scale or scope of human trafficking on a state or national level. These statistics may be subject to change.”

The NHTRC is continually processing our statistics and will make them available on this website regularly.  If the State Report you are seeking is not currently available, please check back with us in a few weeks.  If you have an urgent request for a State Report, please call 1-888-373-7888.

Total Number of Calls per Year

YearTotal Number of Calls
2013 31,945
2012 20,650
2011 19,427
2010 11,874
2009 7,637
2008 5,748

Crisis Calls – This category includes calls received from self-identifying victims of trafficking in need of immediate assistance or calls from individuals calling on behalf of a potential victim in need of immediate assistance or emergency services. Calls referencing potential minor victims of trafficking may also fall into this category even if the situation is not an emergency.

Tips – Tips include calls received from individuals wishing to report information related to potential trafficking victims, suspicious behaviors, and/or locations where trafficking is suspected to be occurring.

Training and Technical Assistance – Calls requesting training and technical assistance on anti-trafficking topics often include, but are not limited to, requests for: specialized information, phone consultations, materials reviews, trainings/presentations, and field training or joint activities.

Referrals – This call category includes requests for referrals to organizations working to combat human trafficking, specified by name, geographical area and/or type of service provided.

General Information – This category includes calls requesting general information on the issue of human trafficking, such as legal definitions, scope, statistics, trends, prevalence, etc.

At-Risk -- This category refers to calls referencing related forms of abuse and exploitation that may put individuals or specific populations at risk for human trafficking, such as labor exploitation, domestic violence, sexual assault, child abuse, and calls from runaway/homeless youth.

Unrelated – This category refers to calls that are outside the scope of NHTRC services. Call specialists refer callers to other national hotlines, service providers, or coalitions that are best equipped to fulfill their request.

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Client Quotes

"Thanks to Polaris Project, I have a job, a home, and many friends that help me when I need it. I am making a life of my own."


- Survivor of Labor Trafficking & Client of Polaris