PROGRAM ASSOCIATE

Location: Washington, DC
Education: BA required
Salary: $32,000- 35,000 (DOE)
Languages: English, Spanish (required)

Polaris Project is a nationally recognized organization working to combat human trafficking and modern-day slavery since 2002.  Polaris Project is seeking a Program Associate to provide comprehensive support to the National Training, Technical Assistance and Strategic Planning (TTASP) Team and specifically to the National Human Trafficking Resource Center (NHTRC).  TTASP works to improve the systemic response to protect victims of human trafficking in the United States. The TTASP Program is designed to raise the standards of the anti-trafficking field, to develop new cutting edge strategies, to improve national levels of coordination, and meet the urgent need of the field for accessible and comprehensive best practices as well as practitioner-based training, technical assistance, and strategic support.

Job Description:

• Participating in the daily operation of the National Human Trafficking Resource Center (NHTRC) hotline, a federally funded, 24-hour hotline that responds to a wide range of calls from across the United States.  The Program Associate will field calls and conduct call-related follow-up in both English and Spanish, from potential victims, service providers, professionals, community members and students.  Most callers are seeking general information, technical assistance, local referrals and information about services for victims of human trafficking.  (60-65%)

• Be responsible for several broader TTASP tasks including organization of TTASP’s speaking engagement and on-site training database, management of several aspects of performance measurement for the TTASP training program, and assistance in the recruitment, selecting, training and coordinating of Polaris Project’s TTASP Fellows during each of three, annual Fellowship sessions. (10%)

• Conduct Research on human trafficking and subsequent creation of topical materials for dissemination. (10%)

• Assist in the maintenance of several administrative aspects of the NHTRC Program. (10%)

• Participate and present at trainings and events as needed. (5%)

The Program Associate will work with other full-time and part-time staff in Polaris Project’s national headquarters office and will directly report to the National Resource Coordinator, the primary supervisor.


Requirements:

• Fluency or Strong Proficiency in Spanish
• Practical and academic knowledge of the human trafficking movement
• Demonstrated experience/volunteer work in human trafficking or related fields
• Experience, competence, and confidence working independently and as part of a team
• Experience working on a victim-centered or resource-oriented hotline is a plus
• Creative problem- solving skills
• Strong interpersonal and organizational skills
• Excellent verbal and written communication skills
• Experience working in multicultural environments
• General flexibility and ease of movement between multiple projects
• Ability to balance multiple priorities and handle multiple interruptions
• Ability to follow directions, work well under pressure, and maintain composure during stressful situations
• Comfort and sensitivity when working with survivors of commercial sexual exploitation
• Resiliently positive and energetic attitude

Application Instructions:
PLEASE DO NOT FAX OR MAIL YOUR APPLICATION. All application materials should be sent to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Materials should include a custom cover letter, resume, and three references, plus any additional personal statements you may wish to include. The deadline for application is rolling, until a candidate is chosen, so early application is advised.